Small Business Internet Commerce: A Case Study

نویسندگان

  • Lei-da Chen
  • Steve Haney
  • Alex Pandzik
  • John Spigarelli
  • Chris Jesseman
چکیده

online commerce, will become increasingly important as businesses realize the value of physically exchanging information goods (Chen & Sherrell, 2001). As a communication medium, the World Wide Web (WWW) provides an inexpensive new method for interacting with customers. A company’s Web presence also helps enhance credibility, gather feedback, improve customer service, and streamline business processes (McCue, 1999). ABSTRACT

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عنوان ژورنال:
  • IRMJ

دوره 16  شماره 

صفحات  -

تاریخ انتشار 2003